General Terms and Conditions

When purchasing tickets for the Concordia Ball the following terms and conditions apply:

1. Scope

The following General Terms and Conditions in the version valid at the time of the order exclusively apply to the business relation between the Press Club Concordia and the buyer of tickets for the ball. We only acknowledge any terms to the contrary if we expressly agree to them in writing.

2. Contract conclusion

2.1. Your order: is an offer to us to conclude a purchase agreement, which becomes binding to you when the order is transmitted. Tickets for the ball can only be ordered online (only in exceptional circumstances by e-mail or phone). However, the contract is only valid when the ball office confirms your order.

2.2. We are also entitled to only accept parts of orders.

2.3. Online orders of ball tickets are only possible if all mandatory fields have been completed. Before the order is sent, the customer is shown a summary of his order.

2.4. Buying tickets directly at the ball office at the Press Club Concordia, Bankgasse 8, 1010 Vienna, is only possible from May 27th to June 13th 2019, Monday to Friday (except holidays) from 2:30pm to 6pm.

3. Seating requests

If you would like to sit with your friends or if you have any other special needs, please tell us directly. When ordering online please fill-in the field ‘Comments’. The ball office will do its best to take these into account –depending on availability. In the Festival Hall, tables are available for 10 people as well as Loges tables for 8 people. The adjoining rooms and the gallery provide tables for 4 and/or 8 people. Seats at tables are only sold in pairs without exception.

4. Prices/payment

4.1. All given prices are inclusive of any deductions. Delivery and postal costs are charged separately as stated.

4.2. The purchase price when ordering online can be paid via our website using credit card (VISA, MasterCard, JCB). When purchasing tickets at the box office (Entrance Lichtenfelsgasse 2, 1010 Vienna) or at the ball office (Bankgasse 8, 1010 Vienna) payments must be made in cash.

4.3. The purchased tickets are only provided or sent after the amount due has been paid.

4.4. Press Club Concordia does not accept liability for any damages resulting from the commissioned bank not carrying out the payment correctly and/or for documents lost in the post. In particular, Press Club Concordia does not accept liability for delivery by third parties.

5. Ticket collection/Shipping

5.1. Ticket collection: Booked tickets must be collected from the ball office at the Press Club Concordia at Bankgasse 8, 1010 Vienna, during the opening hours provided in the order confirmation.

5.2. Shipping: Starting as soon as possible, tickets are generally shipped to the delivery address provided by registered letter using Österreichische Post AG at the customer’s risk and expense. Any delivery dates given are not binding. Press Club Concordia reserves the right to stop sending ball tickets by post four weeks before the event date.

6. Delivery/Delivery time

If delivery dates are not met, this shall only entitle the customer to make use of his right of withdrawal should we still do not carry out the delivery in spite of a written request and a two-week extension period.

7. Right of withdrawal

According to Section 5 of the Consumer Protection Act, no right of withdrawal applies to contracts covering leisure-related services. This means that no right of withdrawal applies to the purchase of ball tickets or related services such as table or box reservations.

8. General rules and regulations

The following dress code applies according to the festive occasion:

  • Ladies: Floor-length evening dresses
  • Gentlemen: Dark tuxedo, dinner jacket, military uniform and bow tie

We reserve the right to refuse entry to the ball to ladies in short or half-length-dressses, trousers or suits as well as to gentlemen in day jackets. If the right to entry is lost, no compensation is paid. By purchasing this ticket, the guest accepts the house rules of the event location and also the general terms and conditions of the event organiser. Ticket stubs by themselves are not valid. On leaving the event location, the tickets cease to be valid.

9. Data protection

The buyer agrees that the data provided as part of the order may be collected, edited, saved and used for internal accounting and marketing purposes. We use this data to ensure compliance with the legal provisions, to process payments and for advertising purposes. We do not pass on this data to third parties. By attending the Concordia Ball, you expressly agree to the publication of photographs and film recordings produced as part of the Concordia Ball.

10. Applicable law/jurisdiction

10.1. Austrian substantive law shall exclusively apply to all legal relations with the customer.

10.2. Vienna is the place of payment and performance for all obligations resulting from this contract.

10.3. The geographically and technically competent court for 1010 Vienna shall be agreed as the jurisdiction for all disputes resulting from this contract.